Frequently Asked Questions (FAQs)
On this page:
- What is the survey about?
- Confidentiality
- Why should I take part?
- Who should take part?
- What will happen to my answers and the information I give?
- Is a paper copy of the questionnaire available?
What is the survey about?
The purpose of this survey is to give firms the opportunity to comment on the ability of the FCA to deliver on its statutory objectives, to enable the FCA to better understand issues affecting firms and to assess any changes needed to their approach. The survey is to obtain views from within the financial services industry of how well the FCA is performing and helps us focus on the issues that matter most. The survey asks about your interactions with the FCA and how FCA regulation has impacted on your firm and business.
Confidentiality
The independent research company, Verian, is conducting the survey. In line with the Market Research Society Code of Conduct, Verian will treat all survey responses in the strictest confidence, and no personally identifiable information will be published or shared with the FCA or Practitioner Panel. To find out more about Verian, please visit www.veriangroup.com.
Why should I take part?
This is an opportunity to have your say about how the FCA carries out its regulatory duties. The results from this survey will help shape how the FCA operates. Your feedback enables us to better understand what really matters to you and helps us to improve as a regulator.
Who should take part?
An important element of this survey is that it collects the views of people running regulated firms, as we use it to assess any changes we should consider making to enable us to operate more efficiently and effectively. This is why we are asking that the most senior person in your organisation (Chief Executive or equivalent) completes this survey.
What will happen to my answers and the information I give?
The information given by respondents will be combined and used by the FCA and the Panel to provide a current picture of the FCA's regulatory performance.
The results of the survey will be fed back directly to the Practitioner Panel and the FCA’s Executive team and Board.
Is a paper copy of the questionnaire available?
Yes. On this website we have provided the option of printing out a paper copy of the questionnaire, which may help you to gather the required information.